To meet the requirements of the PIF TICK scheme, our information has been through a strict quality control process. The criteria includes:
- Information is created using a consistent and documented process
- Staff are trained and supported to produce high-quality information
- Information meets an identified consumer need
- Information is based on reliable, up-to-date evidence
- Patients are involved in the development of health information
- Information is written in plain English
- Print and digital information is easy to use and navigate
- Users can give feedback on the information
- Information is promoted to make sure it reaches those who need it
- The impact of information is measured
We are always looking to involve more families and healthcare professionals in our information development. If you have any feedback on any of our information resources or would like to be on our content review panel of healthcare professionals, do get in touch at [email protected]