We are delighted to have awarded Bliss Baby Charter accreditation to the following units. All units have embedded a high quality approach to family-centred care following the Bliss Baby Charter principles.
Royal Devon and Exeter Hospital
The fourth neonatal unit to receive Bliss Baby Charter accreditation was the Royal Devon and Exeter Hospital.
Royal Devon and Exeter have since completed the process of re-accreditation, and have achieved their Platinum Award.
Read about Royal Devon and Exeter's re-accreditation
Read Royal Devon and Exeter's re-accreditation report
Tunbridge Wells Hospital
Tunbridge Wells Hospital became the fifth neonatal unit in the UK to gain the Bliss Baby Charter accreditation.
Tunbridge Wells have since completed the process of re-accreditation, and have achieved their Platinum Award.
Read about Tunbridge Wells re- accreditation
Read Tunbridge Wells re-accreditation report
Warwick Hospital
Warwick Hospital Special Care Baby Unit achieved its Bliss Baby Charter accreditation in May 2022. The excellent feeding support and welcoming, family-centred environment were amongst the achievements noted during their assessment.
Read about Warwick's accreditation
Read Warwick's accreditation report
West Suffolk Hospital
West Suffolk neonatal unit achieved its Bliss Baby Charter accreditation in August 2022. The dedicated community team offer a smooth transition to home for families, and the unit also benefits from extensive support from their psychologists who works with both families and staff.
Read about West Suffolk's accreditation
Read West Suffolk's accreditation report
Norfolk and Norwich Hospital
Norfolk and Norwich Neonatal Intensive Care Unit achieved its Bliss Baby Charter accreditation in August 2022. The unit offers a range of accommodation to enable families to stay as close as possible to their babies, and partners are equally involved in care giving and decision making.
Read about Norfolk and Norwich's accreditation
Read about Norfolk and Norwich's accreditation report
Royal Surrey County Hospital
Royal Surrey Neonatal Unit achieved its Bliss Baby Charter accreditation in September 2022. The unit has developed comprehensive standard operating procedures, that all include parental involvement in decision- making and planning, whilst leads in developmental care and feeding help ensure excellent parental involvement in care is also consistently supported by staff.
Read about Royal Surrey County's accreditation
Read Royal Surrey County's accreditation report
Royal Hospital for Children Glasgow
The Royal Hospital for Children Glasgow achieved its Bliss Baby Charter accreditation in September 2022. The unit has created a multidisciplinary HUG group, involving parents, that help support and drive service improvement for the unit, and offers Child in Mind training that is focussed on the long term outcomes of babies post discharge.
Read about the Royal Hospital for Children Glasgow's accreditation
Read the Royal Hospital for Children Glasgow's accreditation report
Derriford Hospital Plymouth
Derriford Neonatal Unit achieved its Bliss Baby Charter accreditation in May 2023. The unit offers very sensitive, compassionate and comprehensive bereavement care, excellent outreach support and have implemented delivery room cuddles.
Read about Derriford's accreditation
Read Derriford's accreditation report
Queen’s Hospital Burton Neonatal Unit
Queen’s Hospital Neonatal Unit in Burton upon Trent achieved its Bliss Baby Charter accreditation in July 2023. The unit offers a comprehensive baby-led feeding offer, excellent outreach support 7 days a week and compassionate bereavement support. There is a very cohesive and passionate senior team who is focused on improving quality.
Read about Queen's Hospital's accreditation
Read Queen's Hospital's accreditation report
New Cross Hospital Neonatal Unit (The Royal Wolverhampton NHS Trust)
New Cross Hospital Neonatal Unit in Wolverhampton achieved its Bliss Baby Charter accreditation in July 2023. The unit has a passionate and committed team. Strong multidisciplinary team working, involving Allied Health Professionals is evident. Staff strive to promote and ensure parents' involvement in their babies care as well as in service improvement. A number of innovative practice developments and Quality Improvement programmes are being undertaken by the unit.
Read about the New Cross Hospital accreditation
Read the New Cross Hospital accreditation report
Ninewells Hospital Dundee
Ninewells Hospital Neonatal Unit in Dundee achieved its Bliss Baby Charter Accreditation in August 2023. From the award-winning welcoming design and styling of the unit, the friendly culture of the staff who find out about each family and work out how they can achieve their support needs appropriately, and the abundance of future plans and dreams of how they can continue to work to include all families, the unit is clearly family centred.
Read about the Ninewells Hospital accreditation
Read the Ninewells Hospital accreditation report
Whittington Hospital
Whittington Hospital Neonatal Unit in London achieved its Bliss Baby Charter Accreditation in July 2024. The unit has a really cohesive and passionate team, receptive and open to change and suggestions. Parents are actively encouraged and supported to be part of their baby’s care, which is individualised to meet the specific needs of each family. There is excellent provision of psychosocial support, with a psychologist embedded on the unit and weekly psychosocial meetings for the whole MDT to come together and talk about and identify families who may benefit from support, so that their needs can be met in a timely manner.
Read about the Whittington Hospital accreditation
Read the Whittington Hospital accreditation report
Broomfield Hospital
Broomfield Hospital Neonatal Unit in the East of England ODN achieved its Bliss Baby Charter Accreditation in October 2024. The team at Broomfield is clearly passionate about FiCare and the experience of the families whilst they are on the Unit. The Unit is led by a strong, well respected and extremely dedicated Ward Manager who has pushed the Unit hard to ensure great team cohesion and family integration. Feedback from parents on the day was extremely positive, in particular with regards to involvement and the support they received from staff. The whole team felt like a family that parents and carers were very much part of.
Read about the Broomfield Hospital accreditation
Read the Broomfield Hospital accreditation report
Ipswich Hospital
Ipswich Hospital Neonatal Unit in the East of England ODN achieved its Bliss Baby Charter Accreditation in October 2024. The multidisciplinary team at Ipswich Hospital passionately strive to promote a warm, welcoming, supportive and informative environment for families; with a strong ethos of individually tailoring how they work in partnership with parents, in accordance with their needs and wishes. The unit also strives to ensure parents' voices are heard and help drive service improvement. Feedback from parents on the day was extremely positive, particularly with regards to the care and support they received, and the way in which staff genuinely promoted an ethos of partnerships with parents, encouraging their involvement in decision-making as well as supporting their involvement in hands on care.
Read about the Ipswich Hospital accreditation
Read the Ipswich Hospital accreditation report
Northampton Hospital
Northampton Hospital Neonatal Unit in the East Midlands ODN achieved its Bliss Baby Charter Accreditation in March 2025. The Unit at Northampton has some very passionate and knowledgeable team members who are helping to deliver FiCare for the Unit's Families ensuring that they are welcomed and made to feel like parents to their children. Families described the Unit as having good parent led care where they were involved in decision making and felt that the staff knew their babies.
