One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
Bliss is the UK’s leading neonatal charity: our vision is that every baby born premature or sick has the best chance of survival and quality of life. We are looking for Healthcare Engagement Officer to join our enthusiastic and passionate team.
Role Summary
- 24-28 hours per week, 9 months fixed term (maternity cover)
- Location: Hybrid (1-2 days/week in Bliss Head Office, London SE1)
- Salary: £27,050 FTE
Role Details
Bliss is the leading UK charity for babies born premature or sick, existing to give every baby who needs neonatal care the best chance of survival and quality of life. We do this by supporting families, campaigning for change, supporting professionals, and enabling life-changing research
We have a long and proud tradition of working with and supporting healthcare teams on neonatal units and across the neonatal community to work in partnership with parents and carers in the delivery of their baby’s care. We do this because evidence shows working in partnership improves babies’ outcomes.
The Healthcare Engagement Officer will coordinate Bliss’ work with healthcare professionals across the multi-disciplinary neonatal team to promote partnership with parents and carers.
For this period of 9 months, to cover maternity leave, the role will focus on:
- Ongoing communication with healthcare professionals
- Supporting Bliss’ relationships with key groups of nurses, doctors, allied health professionals, psychologists, health managers and others
- Overseeing Bliss' presence at external events including opportunities to present to or network with the wider neonatal community
- Overseeing the development and delivery of an online learning event for healthcare professionals
The role will also support ongoing work such as maintaining the relevant parts of the Bliss website, contributing to service development and cross-team projects.
The ideal candidate will be able to demonstrate the following skills and experience:
- Excellent interpersonal skills, with experience of communicating with a range of external stakeholders (including healthcare professionals) using a high level of professionalism.
- Excellent written and verbal communication skills, including to represent Bliss with important external stakeholders.
- Demonstrable time management and organisational skills, and ability to coordinate several tasks at the same time and prioritise effectively across a busy workload.
- Ability to work independently but also to work cooperatively and collaboratively as part of a team, including with colleagues working remotely.
For more details please view the job description and person specification attached to this advert.
About us
Bliss is the UK charity for babies born premature or sick. Our vision is that every baby born premature or sick in the UK has the best chance of survival and quality of life.
We champion the rights of every baby born premature or sick to receive the best care. We achieve this by empowering families, influencing policy and practice, and enabling life changing research.
For more information about Bliss, visit bliss.org.uk
Accessibility Statement
Bliss is committed to recruiting employees who reflect the diverse community we serve.
We know that in order to recruit the most talented people, we need to access a wide pool of talent, and this means being as inclusive as possible in how we recruit, support and retain our staff.
Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
Some examples of our accessibility provisions for the recruitment process and for your time at Bliss include:
- Step free access to the building, all key meeting rooms and bathrooms, and an accessible workstation
- On-site parking space for anyone with a Blue Badge
- Working patterns and locations can be adjusted
- Application pack in large / easy read format
- Additional time for interview tasks
- Private space for additional needs (e.g. prayer / breastmilk expression)
- Pre-interview meeting to talk through the role and person specification.
If you need any adjustments to enable you to access this job information, or the application process, please let us know.
Bliss also recognises the value of flexible working, so will consider different types of flexibility (such as annualised or compressed hours, hybrid working with remote and office working for all staff), as well as the possibility of offering the role on a job share basis.
Bliss is a London Living Wage employer, and is signed up to the Show the Salary pledge.
How to Apply
Interested applicants are requested to submit the following documents to [email protected].
- Your CV (please ensure this does not include your age, gender or any other personal characteristics)
- Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview.
Please ALSO submit an Equal Opportunities Form. This will not be used when shortlisting candidates, and is anonymous, but helps us monitor and improve our recruitment practices.
Recruitment Timeline
- The deadline for applications is 9am on 16th September
- First round interviews will be held virtually on w/c 16 September
- Second round interviews will be in person at our London Bridge offices shortly after
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
