The Fundraising Operations Team plays a crucial role in ensuring efficient supporter care and data management, ultimately helping to maximize Bliss' positive impact on babies.
One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
Role Summary
Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a confident data specialist with experience of overseeing effective, efficient data systems and processes to join our enthusiastic and passionate Fundraising department.
- Location: Hybrid (a minimum of three of your days over two weeks will be worked in the Bliss Head Office, London SE1)
- Salary: £25,000 FTE, Permanent
- Terms: 28-35 hours a week (Regular evening/weekend work (from home) at certain times during the year)
Role Details
This role primarily focuses on managing and supporting data within the fundraising operations.
Key responsibilities include overseeing income data in the Raiser’s Edge CRM and assisting the Senior Data Officer with daily data management tasks.
Additionally, you will support the Community and Events team by providing data-driven insights to guide fundraisers, as well as assist other fundraising functions.
The Fundraising Operations Team is essential in ensuring effective data management and exceptional supporter care, contributing to maximizing Bliss' impact on babies.
The ideal candidate will be able to demonstrate the following skills and experience:
- Strong analytical abilities, with excellent problem-solving skills and the ability to use tools like Excel (including VLOOKUPs and pivot tables) to manage data effectively.
- Familiar with various fundraising techniques and the operational requirements of each, with experience in CRM systems such as Raiser’s Edge (preferable, but not essential).
- Able to work across multiple teams and adapt quickly to new environments, tasks, and challenges.
- Excellent administration skills, with a keen attention to detail and the ability to manage multiple tasks in a fast-paced setting.
- Skilled in time management, prioritizing workloads, and maintaining effective internal and external relationships.
- Exceptional written communication skills, with an ability to communicate with empathy and professionalism.
For more details, please view the job description attached to this advert.
How to Apply
Interested applicants are requested to submit the following documents to [email protected]
- Your CV (please ensure this does not include your age, gender or any other personal characteristics)
- Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview.
Please also submit an Equal Opportunities Form. This will not be used when shortlisting candidates, and is anonymous, but helps us monitor and improve our recruitment practices.
Recruitment Timeline
The deadline for applications is 9am on Wednesday 15 January 2025. First round interviews will be held virtually (via zoom) on Tuesday 21 and Wednesday 22 January, with second interviews in person at our London Bridge office in w/b 27 January.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
